Helium Terms
TERMS AND CONDITIONS WHOLESALE PARTY SUPPLIES LTD T/A Balloon World/Northwest Greetings
As the person hiring the Helium Cylinder, by processing your order, you agree to the following terms and conditions and accept full responsibility for the Helium Cylinder and the Contents and resulting use until returned to our premises or the local depot you collected from.
The Helium Cylinder is subject to a monthly rental charge. You will be required to pay 1 month’s rental of £20.00 plus vat per cylinder/per month and set up the Direct Debit for £18.00 per cylinder/per month for future helium rentals before we can release a cylinder/s. Direct Debits are usually processed on the 1st of the month. Please note that in the event the Direct Debit fails and cannot be processed, you will be charged the fees that Go Cardless charges us. They will attempt throughout the month 3 – 4 times to process the payment. The fees are as follows: 1st Attempt £5.00 + vat, 2nd attempt £7.50 plus vat, 3rd Attempt or cancelled Direct Debit £15.00 plus vat . It is your responsibility to ensure your monthly rentals are up to date. No cylinders will be released if Cylinder rentals are not up to date.
In the event you do not use all of the helium from the cylinder, there is no refund or partial refund.
Cancellation: you can cancel your agreement at any time. Simply return the cylinder to our premises or return to your local depot. Please e-mail a proof of returns note to [email protected] There is no refund or partial refunds for rentals applicable for the month the cylinder is returned. Your account will be adjusted accordingly, the Direct Debit will be cancelled. Any monies owed will be credited within 30days.
Never ever breathe helium either from the Cylinder itself or from a Balloon of any kind that the helium is placed into. Helium Gas is an inert gas and as such it cannot sustain life, breathing helium can result in displacement of oxygen from the lungs and that can result in severe injury and possibly even death. As the Hiree of the Helium Cylinder you agree to be responsible to assure that nobody breathes the helium at any stage and you accept full responsibility in the event that this occurs.
Never release helium balloons outside: We respect our environment and ask that nobody releases helium balloons outdoors at any time, not only is it environmentally irresponsible, in some cases it is illegal and can result in heavy fines. As the Hirer you agree to not release any helium balloons and accept responsibility for any person that does using our products.
Always keep Cylinders safe and secure: Helium Cylinders can be heavy and can be dangerous if they are knocked over or fall over, please secure Helium Cylinders in a safe place when in use and when not in use to prevent any injury or damage resulting from this.
As the Hirer you accept full responsibility for the safety of the Helium Cylinder from the moment you collect the Helium Cylinder this includes safe transportation of the Helium Cylinder at all times. NEVER transport helium cylinders in an enclosed vehicle, always have ventilation in case of a leak. NEVER use helium in an enclosed space or room, always assure there is ventilation.
Any helium cylinder hired from Wholesale Party Supplies Ltd remains the property of the manufacturer and as such remains the property of Wholesale Party Supplies Ltd, Unit 17 Winchester Road, Haydock Industrial Estate, Haydock, WA11 9XQ. We reserve the right to cancel any helium agreement affect of immediately.
FAULTY CYLINDERS: It is your responsibility to check cylinders are full prior to leaving our premises or your local depot. A refund can not be offered for part cylinders.  We must be notified immediately if you have a faulty cylinder to arrange a return either to our premises or your local depot. You will be required to pay for a replacement cylinder. The faulty cylinder will be processed through the manufacturer and we expect a full report within 6-8 weeks. If the cylinder us deemed a faulty we will issue a full refund. Unfortunately, if the cylinder is deemed not faulty we can not issue a refund (the final decision lies with the manufacturer).
DAMAGE/LOST CYLINDERS: In the event Cylinder is returned damaged or deemed lost you will be liable to cover the cost of a new cylinder.